TalkCraft
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Trusted by 40+ businesses since 2023

Automate the work
that slows you down

TalkCraft builds the voice agents and AI workflows that run your repetitive work — mapped to how your business actually operates.

Learn More About Us
Our story

The story behind TalkCraft.

We started in our first year of university, right as ChatGPT arrived and AI stopped being a research demo and became something you could actually build with. We taught ourselves on real problems, and since then we've helped more than 40 businesses and worked on a string of startups and projects across Australia and around the world.

What keeps us doing it is the businesses themselves. Every one runs differently, and we learn something from each operation we get to sit inside. We're here to work alongside you, understand how your business actually functions, and use that to make your processes genuinely better.

Meet us

Two people, and you'll deal with both of us.

No account managers, no handover to a delivery team you've never met. The people who map your process are the people who build it.

Meet Sam

Sam

Co-founder

Sam is completing a Bachelor of Advanced Finance and Economics at the University of Queensland, and co-founded TalkCraft alongside it.

He comes at the work from both sides — a background in code and in sales — which is why he tends to spot the steps that are quietly costing a business money before anyone has drawn a process map. Since 2023 he has delivered automation and AI work for more than 40 businesses.

  • Automation & AI
  • Sales
  • Process mapping
Sam, Co-founder at TalkCraft
Meet Micah

Micah

Co-founder

Micah is completing a Bachelor of Law and Economics at the University of Queensland, and co-founded TalkCraft.

His background is in coding and software development, and he builds the systems the mapping work turns into — the voice agents that answer your lines and the AI workflows that move information between the tools you already run. He has worked with more than 40 businesses across Australia since 2023.

  • Software development
  • Voice agents
  • AI workflows
Micah, Co-founder at TalkCraft
What we do

The parts of your business that shouldn't need a person.

TalkCraft finds the repetitive work inside your operation, then builds the voice agents and AI workflows that handle it — end to end.

AI workflows

The handoffs between your tools, automated. Intake, triage, data entry, quoting, chasing — running on rules you set and reviewing themselves as they go.

Process design

Before anything gets built we map how the work actually flows, cost out each step, and tell you plainly which parts are worth automating — and which aren't.

Voice agents and chatbots

Agents that answer, qualify, book and follow up — on your phone lines and in your own tone of voice. No hold music, no missed calls after hours.

Round-the-clock coverage

Every call answered, every enquiry logged — including the 6pm Friday ones nobody was going to pick up.

Reporting you'll actually read

Live dashboards on volume, response times and outcomes, so you can see what the automation is doing.

Document & data handling

Forms, invoices, PDFs and email threads read, extracted and filed into the systems you already use.

Fits your existing stack

We build around the CRM, phone system and tools you've already paid for. No rip-and-replace projects.

Clients

The measure of good automation is that nobody misses the old way.

We save 7,000 staff hours each year with TalkCraft, all while reducing costs by $147,000 annually and generating an additional $62,000 in yearly revenue.
Noam Korbl Co-Founder, CompareForexBrokers.com
7,000 Staff hours saved each year
$147,000 Reduction in annual costs
$62,000 Additional yearly revenue
Micah and Sam have been a pleasure to work with and the document generator they have designed for my business has been a fantastic and unique addition. Allowing clients to generate accurate, professional and aesthetic drafts effortlessly in a fraction of the time.
Trena Blair CEO of FD Global
Thanks to Sam & Micah, our bot answers more questions than a live-chat operator could be briefed upon, and it’s trained how to answer sensitive questions. Our AI-chatbot is a soft conversion pathway for people who are not ready to speak directly with me and it’s running 24/7.
Scott Shorter Owner of Scott Shorter SEO
TalkCraft’s chatbot has been a great tool to guide clients through booking appointments and it answers all repetitive questions we normally need to take over the phone! They have been a big help for our team at HyperDot. Highly recommended!
Adriana Kligman Founder of HyperDot
Ready when you are

Find out which of your processes are worth automating.

Start with a 30-minute call. We'll walk one process end to end with you and tell you honestly whether there's enough in it to be worth building.

Contact us

Opens your email app — or write to micah@talkcraftai.com directly.

  • Fixed-fee process mapping
  • Works with your existing stack
  • No long-term lock-in